Your Trusted Commercial Collection Experts

OCR recognizes that each client may have distinctive needs in terms of how they like to be remitted their funds, receive their reporting or to place accounts and send back up account information with our firm.

Here at OCR we like to say: “The only problem we cannot solve is the one that we don’t know about.” This is why we will have your company assigned to a Client Servicing Specialist that will be able to understand your exact requirements to accommodate and anticipate your needs.

Our client servicing department is designed to give our clients a single channel to be able to handle all of your needs to include but not limited to:

	Real time account status updates
	Accounting updates/questions or special accounting requests
	Any correspondences to or from your debtor through our agents
	Diffusing or discussing disputes with your debtor
	Payment arrangements or proposed payment plans or settlements
	Recommending and planning course of action.